How to Conduct a Rapid Customer Interview: A Detailed, Step-by-Step Guide

Introduction In today’s agile product development landscape, waiting weeks for lengthy user research can stall innovation. A rapid customer interview—a concise, focused conversation typically lasting 15–20 minutes—enables you to quickly gather actionable insights, validate assumptions, and iterate your solution in near real-time. Whether you’re refining a value proposition, uncovering pain points, or gauging concept viability, […]